New electricity connections

Here’s how you can get your electricity supply connected.

Need a new electricity connection for your business?

If you’re unsure how to get a new electricity supply, let us explain … we’ll make it quick, simple and hassle-free.

Whether you’re looking for a permanent or temporary electricity connection, you need to know who to talk to, what to do – and, importantly, in what order.

Ready to get connected?

If you want to set up a new connection to your property, we're happy to help. Please read this important information before completing the new connection form.

Once you've done that, and you have your Meter Point Administration Number (MPAN) and details of the size and type of supply you need, then you’re ready to fill out the new connection request form. Alternatively, if you'd prefer to speak to us in person about your new connection, please call 0845 366 3664 (option 2)(1).

Help and support for different types of installation

If you need help completing a new connection application please contact the New Supply team on 0845 366 3664 (option 2)(1)

If your meter is to supply a residential property then please contact our Developer Services team on: 0333 200 5117(1) or email

Read our guide to establishing a new electricity supply.

Need to disconnect electricity to your site?

A disconnection is typically required when you need to remove redundant cables from your site or the building is going to be demolished.

If you need us to disconnect the electricity supply to your site please complete the disconnection form.